Shipping and delivery

We deliver in France, the European Union and some countries outside the European Union. Delivery costs are flat-rate and shown to you before payment, according to the delivery address:

France

€4.80, free from €39 of purchases

Other European Union countries

€15

Outside the European Union

€21: Australia, Canada, South Korea, United Arab Emirates, United States, Hong Kong, Israel, Japan, Malaysia, Norway, New Zealand, United Kingdom, Singapore, Switzerland

• Africa: order via WhatsApp Business (see below).

For now, we do not deliver to the French overseas territories or to Monaco. If your country is not on the list, write to us from the Contact page.

Digital products (ebooks) are not shipped: the download link is sent by e-mail after payment.

Times are counted from dispatch: 3 to 7 working days in France, 5 to 10 working days in the European Union and 10 to 21 working days for international outside the European Union. For Africa, see below.

Unless otherwise stated, we deliver at the latest 30 days after the order (article L. 216-1 of the French Consumer Code). These times are indicative and may lengthen at busy periods.

Parcels are handed to carriers or postal services.

When your order ships, you receive an e-mail with, if the carrier allows, a tracking number. You can also write to us to know where your parcel is.

Outside the European Union, customs duties, taxes or clearance fees may be charged on arrival. They depend on your country, are not included in the price and are your responsibility. Check with your country's customs authority before ordering.

Pre-ordered products, such as “La fin de ma naïveté, Volume 2: Un chemin de foi” (release announced for the end of October 2026), ship as soon as they are available, from the release date. The date is indicative.

If your order combines an available product and a pre-order, it may be shipped in one or several parcels; you are told by e-mail of each shipment.

Orders for Africa are placed via WhatsApp Business: you message our partner bookseller in Dakar, pay by Mobile Money, and the order is shipped once payment is received. Use the “Order from Africa” link.

Prices, currency, availability and delivery times are communicated by the bookseller when ordering. The bookseller tells you whether your country and the products you are interested in are covered.

On receipt, check the parcel. If it is damaged, opened or incomplete, make a reservation with the carrier if possible and write to us within 7 days with photos.

In case of a delay of over 30 days or a loss, we open an inquiry with the carrier and, as appropriate, resend a parcel or refund you. You may also call on the seller to deliver, then terminate the contract if delivery does not take place within the additional period set, in accordance with articles L. 216-2 et seq. of the French Consumer Code.

Risk of loss or damage passes to you when you receive the parcel.

Check your address before paying. If the parcel comes back to us because of a wrong address or non-collection, we offer a new shipment at the corresponding delivery cost, or a refund of the order minus shipping costs incurred.

For any question about a delivery, write from the Contact page with your order number. Information on returns is in the refund and withdrawal policy.